PRIVACY POLICY

MedMen WeHo ("MedMen WeHo," "we," "us" or "our") operates a licensed cannabis retail store at 8208 Santa Monica Blvd, West Hollywood, CA 90046. We respect your privacy and handle your personal information carefully. This Privacy Policy explains how we collect, use and protect information when you visit https://medmenweho.com (the "Site"), place an order or contact us.


By using the Site, you agree to this Privacy Policy. If you don't agree, please don't use the Site.


1. Information We Collect


  • Personal information
  • Personal information is information that identifies you, such as:
  • Name
  • Email address
  • Phone number
  • Mailing address
  • Date of birth and ID details, to confirm you're of legal age
  • Order history and preferences
  • Payment information, if you pay online
  • Non-personal and device information


We also collect information that doesn't directly identify you, such as:


  • IP address
  • Browser type and device information
  • Usage data, such as pages visited and time spent on the Site


How we collect it


  • Directly from you: when you fill out a form, create an account, place an order, join our rewards program or contact us.
  • Automatically: through cookies, log files and similar technologies when you use the Site.
  • From service providers: our third-party online menu and ordering provider shares order details with us so we can prepare your pickup.


2. How We Use Your Information


  • To process and prepare your orders for pickup.
  • To send order status updates by text or email, such as when your order is ready.
  • To verify your age and comply with California cannabis law.
  • To run our rewards program.
  • To provide customer support.
  • To send promotions and updates, if you opt in. You can opt out at any time.
  • To improve the Site, our products and our service.
  • To protect the safety and security of the Site, our store and our customers.


3. Text Messages


If you give us your phone number, we may text you about your orders. If you separately opt in to marketing texts, we may also send deals and announcements. Message and data rates may apply. Reply STOP to opt out at any time or HELP for help. Consent to marketing texts is not required to make a purchase.


4. How We Share Your Information


We may share information:


  • With service providers who work on our behalf, such as our online ordering platform, payment processors, email and text messaging providers, and website hosting and analytics providers.
  • For legal compliance, when required by law, court order, subpoena or a request from a regulator, including the California Department of Cannabis Control.
  • For business transfers, such as a merger, acquisition or sale of assets.
  • To protect rights and safety, including to prevent fraud.


We do not sell your personal information, and we do not share it with third parties for their own marketing.


5. Cookies and Tracking Technologies


The Site uses cookies and similar technologies to keep it working, remember your preferences and understand how visitors use it. These may include analytics tools that measure site traffic and advertising tools that help us reach customers. Where required, we ask for your consent before using non-essential cookies. You can change your choices in our cookie settings or block cookies in your browser, though some features may not work properly.


6. Your California Privacy Rights


If you're a California resident, the California Consumer Privacy Act (CCPA) gives you the right to:


  • Know what personal information we collect, use and share.
  • Access a copy of your personal information.
  • Correct inaccurate personal information.
  • Delete your personal information, subject to legal exceptions. California law requires us to keep certain sales records.
  • Opt out of the sale or sharing of personal information. We don't sell your information.
  • Not be discriminated against for using these rights.


Residents of other states may have similar rights under their state's law. To make a request, email us at info@medmenweho.com or call (323) 579-1449. We'll verify your identity before responding.


7. Data Security


We use reasonable safeguards to protect your information. No website or transmission over the internet is completely secure, so we can't guarantee absolute security.


8. Data Retention


We keep personal information only as long as needed for the purposes in this policy or as required by law, including California cannabis record-keeping rules.


9. Third-Party Links


The Site may link to other websites, including our online menu provider. We aren't responsible for their privacy practices, so please review their policies.


10. Age Restriction


The Site is intended only for adults 21 and older. We don't knowingly collect personal information from anyone under 21. If we learn that we have, we'll delete it. If you believe a minor has given us information, please contact us.


11. Changes to This Policy

We may update this Privacy Policy from time to time. We'll post changes on this page and update the effective date. Using the Site after an update means you accept the revised policy.


12. Contact Us

Questions about this policy or your information? Contact us here.